We would like to say thanks to many of you who sailed with us, sent photos afterwards and helped to complete this gallery.
NOTICE ON THE METHOD OF SUBMITTING WRITTEN CONSUMER COMPLAINT
In accordance with Article 10, paragraph 3, of the Consumer Protection Law („Narodne novine“ 41/14), we inform consumers that they may, in writing, submit a complaint expressing their dissatisfaction with the service provided at these premises, and they will, without delay, receive a written confirmation of the complaint submitted. A complaint may also be submitted by mail to:
MORE I BRODOVI d.o.o.
Prilaz Gjure Deželića 80
10 000 Zagreb
e-mail address: email@example.com
We will respond to the consumer’s written complaint in writing no later than 15 days from the date of receiving the complaint, so please provide us with your contact address in your complaint.
I really can confirm, that everything went well and your colleagues in Rogac are really nice and they did a great job. I am looking forward to book again in Rogac! Especially the nice small and familiar harbor is a great benefit for starting sailing. We really appreciated that situation.
We all are satisfied. Check-in and check-out were good. Nice sailing yacht, and faster than the rest of Oceanis 41.1 😉 😉 😉 Thank you also for the good service. Rogač is a good place to start.
We had a wonderful time aboard Samogon and didn’t experience any maintenance or other issues which was a bonus. We had wonderful weather and got to explore Šolta, Brač, Hvar and Vis and the Pakleni islands. Samogon is a wonderful boat that sails well when the wind kicks in and is very comfortable for 4 couples.
It was a great time and everything went very well. The boat was great, your service as well! Thanks, and see you next time.
Everything went better than I could have imagined, we had a great charter experience and would definitely charter through you guys again. The base Šolta was also beautiful 🤩
Most things with Sailing Europe Charter were great (friendly staff, nice and clean boat prepared on time, smooth and friendly check-in and check-out, sails, engine, rudder, navigation, radio, toilet and other equipment that we used worked properly). In conclusion - Thank you for great week on board! Have a good season. I hope to use some of your boats again soon.
We were very satisfied with the services offered by Sailing Europe Charter as well as the boat "Alaska". (…) everything was perfect: sails - ok, electronics - ok, mattresses and sheets - ok, boat (in general) - perfect.
Thank you very much. We had great vacation and your Team in Rogač is super helpful. They made our charter really special and we are grateful.
Orinoco itself isn‘t newest ship, but everything important works, so we are satisfied at the end. All your staff was friendly and helpfull. Rogač is really good and calm place to start a trip.
I would like to send a thank you note to you for a very professional and personal assistance you have provided. So, Thank you very much. We have arrived to the base without any trouble and on time as planned; the base was/is located in a very nice place, the staff was very attentive, and the boat was in a very good state. The weather was pleasant too (very satisfying for novice sailors I had on the board); we have visited quite a number places and have done some 330nm. All the members of our team had a pleasant time (their comments). So, in short, the holiday was a great experience – pity it was too short (as usual of course).
The clients were very satisfied. We love to drive to your small marina on the island. Your service team is fast and friendly.
Your team at Rogač is the best for far. Every year they work and fix all possible problem so for me is so easy to work with them. I will return in August so I’m very happy with this professional team.
Perfecta atención, llegamos a la base y estaba todo pronto. El barco era impecable en cuanto a su funcionamiento y presentación. Pero como siempre lo mejor fue Kruna, siempre atenta a todo hasta el último día. KRUNA YOU ARE THE BEST!!!!
Luka is an excellent skipper and guide ... he always found for us the very best places to enjoy the sea, landscape and great food of Croatia . A very big compliment !!
We had the best sailing adventure! Our skipper Luka Blaic was awesome! I think it would be good to add a checklist of items to bring on the boat. extra trash bags, floats, car charger to charge your phone, paper towels, towels,....maybe it’s in your paperwork but I didn’t see it. We had to buy extra stuff on our way in the villages which is more $$ had I brought it myself.
It was awesome. I would recommend such sailing trips to all fans of sailing and good fun. I will recommend your service to my friends and anyone who is interested in spending splendid time on sea especially in Croatia.
fast and good service, fair and competence
Quick and precise business process, good online availability, boats in good condition
Amazing experience with sailing Europe and our skipper Blaz from advanced skippers!
Sailing Europe je charter kompanija ciji sam klijent vec 6 godina. Posebno mi se svidja sto u ponudi imate veoma povoljne cijene, pristupacnost baze u Rogacu (baza je dosta zasticena od svih vjetrova, osim od bure) te cinjenica da je benzinska pumpa odmah tu pa se po povratku ne mora cekati u redu. Osoblje u bazi je veoma efikasno, posebno pri check-in proceduri. Sto se tice negativnih aspekata, nema ih puno - neki brodovi u floti su vec zastarjeli i imaju dosta problema, koji se ne mogu lako rijesiti u bazi ali vidim da se flota obnavlja te da su stari brodovi vec na prodaju. Ja svakako planiram jedriti i na jesen ove godine te po prvi put s porodicom naredne godine u 6. mjesecu kada planiram isprobati Jeanneau Sun Oddyssey 449.
Sehr nette Leute, alles perfekt gelaufen. Wir kommen wieder
Sailing Europe is my favourite yacht charter from season to season. Very nice informative Kruna in office and friendly professional guys at the base make all things for your amazing vacation. Thanks a lot, guys!
He utilizado los servicios de la compañía en tres ocasiones y la atención es fantástica. La preocupación por el cliente es constante y el asesoramiento veraz. Nunca hemos tenido problemas. La persona que me atiende es fantástica. Gracias Kruna!
Wery good organised, no any stress, no surprises, really relaxing holiday
It was perfect.
Nice People and good sailboats
I have been chartering yachts from Sailineurope for 4 years, yachts very well maintained and very friendly service. Base Rogać is also great, peace and quiet, free parking and a gas station almost without queues. You can do a barbecue, but you should be quiet and need to clean up :) I recommend it to everyone.
Friendly, helpful, precise cooperaton
Friendly staff, excellent support, perfect boat. Highly recommended!
Clean yachts on time
Very kind attention through many years, nice base, good boats, best Team!
Excellent condition of the catamaran. Very good and extensive equipment