Client reviews

We would like to say thanks to many of you who sailed with us, sent photos afterwards and helped to complete this gallery.

Lokrum Croatia

NOTICE ON THE METHOD OF SUBMITTING WRITTEN CONSUMER COMPLAINT

 

In accordance with Article 10, paragraph 3, of the Consumer Protection Law („Narodne novine“ 41/14), we inform consumers that they may, in writing, submit a complaint expressing their dissatisfaction with the service provided at these premises, and they will, without delay, receive a written confirmation of the complaint submitted. A complaint may also be submitted by mail to:

 

MORE I BRODOVI d.o.o.

Prilaz Gjure Deželića 80

10 000 Zagreb

Croatia

 

or

 

e-mail address: booking@sailingeuropecharter.com

 

We will respond to the consumer’s written complaint in writing no later than 15 days from the date of receiving the complaint, so please provide us with your contact address in your complaint.
Manuel Langer
Country: Austria
Date: 08.07.2022

It was a great time and everything went very well. The boat was great, your service as well! Thanks, and see you next time.

Johannes Löwe
Country: Germany
Date: 04.07.2022.

Everything went better than I could have imagined, we had a great charter experience and would definitely charter through you guys again. The base Šolta was also beautiful 🤩

Pavel Stránský
Country: Czech Republic
Date: 29.06.2022.

Most things with Sailing Europe Charter were great (friendly staff, nice and clean boat prepared on time, smooth and friendly check-in and check-out, sails, engine, rudder, navigation, radio, toilet and other equipment that we used worked properly). In conclusion - Thank you for great week on board! Have a good season. I hope to use some of your boats again soon.

Dorian Basamac
Country: Romania
Date: 28.06.2022.

We were very satisfied with the services offered by Sailing Europe Charter as well as the boat "Alaska". (…) everything was perfect: sails - ok, electronics - ok, mattresses and sheets - ok, boat (in general) - perfect.

Garik M.
Country: United Kingdom
Date: 28.06.2022.

Thank you very much. We had great vacation and your Team in Rogač is super helpful. They made our charter really special and we are grateful.

Antonin P.
Country: Czech Republic
Date: 28.06.2022.

Orinoco itself isn‘t newest ship, but everything important works, so we are satisfied at the end. All your staff was friendly and helpfull. Rogač is really good and calm place to start a trip.

Richard R.
Country: South Africa
Date: 19.06.2022.

I would like to send a thank you note to you for a very professional and personal assistance you have provided. So, Thank you very much. We have arrived to the base without any trouble and on time as planned; the base was/is located in a very nice place, the staff was very attentive, and the boat was in a very good state. The weather was pleasant too (very satisfying for novice sailors I had on the board); we have visited quite a number places and have done some 330nm. All the members of our team had a pleasant time (their comments). So, in short, the holiday was a great experience – pity it was too short (as usual of course).

Pavel K.
Country: Czech Republic
Date: 15.06.2022.

The clients were very satisfied. We love to drive to your small marina on the island. Your service team is fast and friendly.

Sebastian Ubertini
Country: Argentina
Date: 14.06.2022.

Your team at Rogač is the best for far. Every year they work and fix all possible problem so for me is so easy to work with them. I will return in August so I’m very happy with this professional team.


Gustavo Diaz
Country: Uruguay
Date: 13/09/2018

Perfecta atención, llegamos a la base y estaba todo pronto. El barco era impecable en cuanto a su funcionamiento y presentación. Pero como siempre lo mejor fue Kruna, siempre atenta a todo hasta el último día. KRUNA YOU ARE THE BEST!!!!

Krešimir Šimunović
Country: Switzerland
Date: 10/08/2018

Luka is an excellent skipper and guide ... he always found for us the very best places to enjoy the sea, landscape and great food of Croatia . A very big compliment !!

Piper Labaj
Country: United States
Date: 29/06/2018

We had the best sailing adventure! Our skipper Luka Blaic was awesome! I think it would be good to add a checklist of items to bring on the boat. extra trash bags, floats, car charger to charge your phone, paper towels, towels,....maybe it’s in your paperwork but I didn’t see it. We had to buy extra stuff on our way in the villages which is more $$ had I brought it myself.

Jacek Wysocki
Country: Poland
Date: 11/06/2018

It was awesome. I would recommend such sailing trips to all fans of sailing and good fun. I will recommend your service to my friends and anyone who is interested in spending splendid time on sea especially in Croatia.

Ralf Grunder
Country: Germany
Date: 08/06/2018

fast and good service, fair and competence

Tivadar Asztalos
Country: Hungary
Date: 30/05/2018

Quick and precise business process, good online availability, boats in good condition

Neil Doshi
Country: United States
Date: 25/05/2018

Amazing experience with sailing Europe and our skipper Blaz from advanced skippers!

Nihad Gluščić
Country: Bosnia and Herzegovina
Date: 22/05/2018

Sailing Europe je charter kompanija ciji sam klijent vec 6 godina. Posebno mi se svidja sto u ponudi imate veoma povoljne cijene, pristupacnost baze u Rogacu (baza je dosta zasticena od svih vjetrova, osim od bure) te cinjenica da je benzinska pumpa odmah tu pa se po povratku ne mora cekati u redu. Osoblje u bazi je veoma efikasno, posebno pri check-in proceduri. Sto se tice negativnih aspekata, nema ih puno - neki brodovi u floti su vec zastarjeli i imaju dosta problema, koji se ne mogu lako rijesiti u bazi ali vidim da se flota obnavlja te da su stari brodovi vec na prodaju. Ja svakako planiram jedriti i na jesen ove godine te po prvi put s porodicom naredne godine u 6. mjesecu kada planiram isprobati Jeanneau Sun Oddyssey 449.

Christian Hoenle
Country: Germany
Date: 08/05/2018

Sehr nette Leute, alles perfekt gelaufen. Wir kommen wieder

Igor Kornalevskiy
Country: 
Date: 2018

Sailing Europe is my favourite yacht charter from season to season. Very nice informative Kruna in office and friendly professional guys at the base make all things for your amazing vacation. Thanks a lot, guys!

Gustavo Díaz
Country: Uruguay
Date: 2018

He utilizado los servicios de la compañía en tres ocasiones y la atención es fantástica. La preocupación por el cliente es constante y el asesoramiento veraz. Nunca hemos tenido problemas. La persona que me atiende es fantástica. Gracias Kruna!

Ales
Country: Slovenia
Date: 2018

Wery good organised, no any stress, no surprises, really relaxing holiday

Fernando Navarro Carrion
Country: 
Date: 2018

It was perfect.

Carlos Coria
Country: 
Date: 2018

Nice People and good sailboats

Mariusz Trojanowski
Country: 
Date: 07.12.2017.

I have been chartering yachts from Sailineurope for 4 years, yachts very well maintained and very friendly service. Base Rogać is also great, peace and quiet, free parking and a gas station almost without queues. You can do a barbecue, but you should be quiet and need to clean up :) I recommend it to everyone.

Tivadar Asztalos
Country: Hungary
Date: 08.12.2017.

Friendly, helpful, precise cooperaton

Tibor Kovács
Country: 
Date: 07.12.2017.

Friendly staff, excellent support, perfect boat. Highly recommended!

Tena
Country: Croatia
Date: 6.11.2016.

Clean yachts on time

Igor Kornalevskiy
Country: Russia
Date: 6.11.2016.

Very kind attention through many years, nice base, good boats, best Team!

Herb
Country: Germany
Date: 1.10.2016.

Excellent condition of the catamaran. Very good and extensive equipment